Pakiture Shipping Policy

1. Order Processing Time

All orders are processed within 2-3 business days before they are shipped.

2. Shipping Methods and Costs

Free Shipping: Orders over $500 are eligible for free shipping.
Shipping costs for orders below $500 are calculated based on the weight of the items, and all items are shipped via ground transportation.

3. Estimated Delivery Time

In-Stock Furniture: Orders for in-stock furniture within the U.S. are typically delivered within 5-7 business days.
Custom Furniture: Delivery times for custom furniture vary depending on the specifics of the order and typically take 60-90 days.

4. Tracking Orders

Once your order has shipped, you will receive an email with a tracking number to monitor your delivery.

5. Damaged or Lost Packages

If your order arrives damaged or is lost, please contact us within 14 days to file a claim.

6. Delivery Attempts

After 3 failed delivery attempts, the package will be returned to our warehouse.

7. Contact Information

For any shipping inquiries, please contact us at admin@pakiture.com.